We at Curatronic Ltd. are committed to protecting your privacy. We feel it is important for you to know how we handle the information we receive from you via the Internet. In general, you can visit any of our websites without revealing any personal information. However, you are required to provide an email address to enable us to contact you when filling out a contact form, as explained below. EU citizens agree to be contacted by Curatronic Ltd. when sending us a message. 

GDPR compliance ​

The European General Data Protection Regulation or GDPR as it is better known is about privacy and is now in effect. Privacy laws are nothing new and many of the GDPR regulations already exist in one form or another. What is new however, is that they are now streamlined across Europe and apply to all European citizens. From one side it makes it easier for companies doing business internationally to comply. From the other side, GDPR is more explicit and requires to clearly document the processing of personal data. As part of our GDPR compliance here at Curatronic we have compiled an inventory of all the personal data we store, whether in our database or elsewhere within our organization and deleted all personal data not essential to fulfill orders or run our processes and have restricted access to personal data to only those people who need it and adapted and documented our procedures and put in place adequate measures to safeguard personal data.

How we collect and use personal information

Filling out a contact form allows you to send personal information through the Internet to our company. The only information required is your name and your e-mail address. Our websites may contain links to websites operated by third parties and we have no control over the privacy policies and practices of such third-party sites, and if you have any concerns, you are urged to review the terms of those sites for more information about the policies applicable to those sites.

IP addresses

The IP address of all visitors to all our websites are logged. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers and servers to recognize and communicate with one another. We collect IP address information so we can properly administer our system and gather aggregate information about how our site is being used, including the pages visitors are viewing. This aggregate information is not shared with advertisers, sponsors or any other businesses. To maintain your anonymity, we do not associate IP addresses with records containing personal information.

Use of cookies

As you probably know, cookies are small pieces of information that almost all websites store on your computer when you visit them. It might be possible that one of our websites places a cookie exclusively used for information about our site traffic.

Use of information

We only collect personal information that you choose to share with us in a web form. This information may include your e-mail address and other demographic information. We use this information exclusively to tailor our services to the data you entered. Our websites do not provide any third-party access to your personal information, unless an individual has given us his/her permission to share that information in writing.

Children's privacy

This site is intended for adults age 18 and older. It is not intended for or designed to attract persons under the age of 18 however no access to our websites is blocked.

E-mail communications

E-mail communication that you send to us either via a contact form or via regular e-mail links on our site may be shared with a Customer Service representative, employee, medical expert or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry. The e-mail functionality on our site does not provide a completely secure and confidential means of communication. It's possible that your e-mail communication may be accessed or viewed by another internet user while in transit to us. If you wish to keep your communication private, do not use e-mail.

Purpose of website

The content on our websites is for informational purposes for stroke survivors only and is not intended to substitute for the advice of a medical professional. We do not accept or host any third party advertisements.

If you have a complaint or problem, or if you believe your privacy rights have been violated, you may contact us. Please indicate the reason for contacting us. If you have contacted us about a privacy-related concern and you do not believe your problem has been addressed, you may file a complaint with the management via the contact information on one of our websites.

Terms & Conditions of Sales

The present general terms and conditions cover all sales to its customers. Please contact us by email through our contact form. We reserve the right to amend the present general terms and conditions of sale at any time. In order to place an order and enter into a legally binding contract with us, you must be over 18 years old. We reserve the right to refuse to accept your order if we find that orders are in breach of these Terms and Conditions.

Product prices

Product prices may be given in different currencies but credit card charges are processed in USD according to the XE.com exchange rates. All invoices are calculated exclusive of taxes for shipments outside Israel. Any importation customs duties or other local taxes that may apply are the sole responsibility of the ordering customer. The company reserves the right to change its prices at any time, although products will be invoiced at the price in effect when the order was placed, subject to availability. Information relating to prices and product availability is liable to change and is given by way of indication only. Orders are accepted subject to the present general terms and conditions of sale.

Ordering information

Please fill out the Contact form.  

Availability

Product and prices are valid as advertised on all our websites are subject to availability. Information on product availability is provided when you place an order online. These details are given for information purposes only and are not binding. Should a product be unavailable we will let you know as soon as possible by email.

Shipment

We ship products world-wide uninsured to the delivery address given when the order was placed. We will insure the shipment for an additional fee to be paid with the order. Delivery times allow for order processing, packaging and transportation. For all orders we need to have your telephone number and any information that will assist delivery. It is advised to combine several items in one order rather than order items individually. We might be unable to combine orders placed separately. We reserve the right to transfer orders to authorized distributors for order fulfillment.

Payment methods

We accept major credit cards like Visa, MasterCard and American Express. If you wish to make a wire transfer we will email or fax you a Proforma invoice.

Condition of Ownership

All goods remain the property of the company until receipt of payment in full. This provision does not affect transfer to the customer of all risks of loss or damage from the moment the goods leave our premises.

Condition of Ownership

All goods remain the property of the company until receipt of payment in full. This provision does not affect transfer to the customer of all risks of loss or damage from the moment the goods leave our premises.

Warranty

All devices are warranted against material and manufacturing defects. This is a limited warranty provided to the original purchaser. Only authorized personnel are allowed to open the unit and/or cable for repair. Any unauthorized opening of the system voids the warranty according to the stringent repair rules for this type of equipment. The manufacturer declines all liability for equipment reliability and safety in the following events of modifications or repairs carried out by unauthorized personnel or use of system other then specified in the manual. The devices carry the following warranties, which apply to material and manufacturing defects only: The unit carries 12 month limited warranty and the patient cable carries a 1 month limited warranty. Warranty is void if non original electrodes are used with the system. The information of the warranty and registration card must to be mailed or emailed to the manufacturer within 8 days from delivery date, in order to become effective. By emailing the warranty and registration card information the customer declares acceptance of the warranty conditions. Has this information not been received by the manufacturer within two weeks after shipment, the warranty will automatically commence according to the above conditions starting with the date of shipment. In the extremely rare case that a unit needs to be shipped to the factory for repair always obtain a return authorization with shipment instructions before shipping otherwise the company might reject such a shipment.  

Intellectual Property

All text, notes, illustrations and images reproduced on our websites are the copyright of the author and are protected by intellectual property law worldwide. In accordance with the provisions of Intellectual Property legislation any use of the materials of any of our websites is only permitted with the prior written authorization of the copyright owners and any use without is an infringement of the author's copyright and a violation of intellectual property rights.  

Trademark

The name Biomove has been certified and registered in the United States Patent and Trademark Office by Curatronic Ltd. as a Medical Device, namely EMG-Triggered Stimulation Device for Stroke Rehabilitation and added to the Federal Trademark Principal Register under Reg. No. 3,057,564.

Privacy policy, Terms & Conditions